Dear Kenneth Ferrell,

I  would like to thank you for an all around job well done.  After I lost my job, my furnace decided to quit working too.  Losing an income made the price a big factor in which Heating and Cooling Company I would choose.  Out of seven estimates your company was the least expensive.  The price was what was quoted at the end of the job and quality was not suffered, quite the opposite actually.  My Carrier furnace is a dream, heating my house quickly and quietly.

What really impressed me though was your team’s workmanship.  I was pleased and surprised when my furnace was installed with such speed. When I was told possibly Friday, and they came a day earlier how could you not be excited?  Being done ahead of schedule I expected to come home and find a big mess or shoddy work.  Instead I came home to find that your team went above and beyond.

Sincerely,
Marietta Rose
March 10, 2009

To: Kenneth Ferrell

Just wanted to let you know how pleased I am with my new Carrier Hybrid Heating and Cooling System.  You installed my new system in September, 2010.  From that date to the current reading on my gas meter  on March 15, 2010, my gas bill was $1030.00 less than the same time period the previous year.  I can definitely see my new Carrier System paying  for itself.

Your Friend,
Kenneth Chism
March 16, 2011