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Reviews of Ferrell's Air Conditioning & Heating


(Based on 8 rated reviews)


Great company

Phyllis Manion Huber
Louisville ky


Product or service reviewed: Air conditioning unit

I just wanted to give a huge shout out to Kenneth and Ferrell’s hearing and cool as a whole. After a couple phone calls of trying to explain things I knew nothing about, he showed up at my door and took care of everything! Thankfully it was a quick and easy fix. He wouldn’t let me pay him so I at least wanted to make sure he received the recognition he deserved. I’m very thankful for a cool house!! Thank you all so much.

Jennifer Coons
Shelbyville KY


Product or service reviewed: Geothermal repair

The technicians that worked on our unit went above and beyond to make our repair as streamline as possible. I highly recommend this company. They are honest,punctual and fairly priced. Good job!

Sharon Cooper
New Castle KY


Service was excellent. The tech Bryant explained everything thoroughly. Kim at the front desk was also very pleasant and I would highly recommend them to anyone needing service! Wonderful company all around!

Cali Hammond
Shelbyville KY


Product or service reviewed: Air Conditioner-fan on unit

I'm a new customer and I would personally like to thank Brad for great customer service. He called before he came to my house and was there at the exact time he said he would be. He was such a great guy to talk with and he didn't try to sale me products I didn't need or try to perform unnessary services. Ferrell's is a great company, very fast and dependable. I will recommend them to anybody.

Evette Moorman


Product or service reviewed: Checked unit for problems

Brad and another technician responded within two hours of our call. They were able to troubleshoot the problem with our heating and air conditioner unit and make recommendations for our heating and air conditioning needs. We will definitely recommend Ferrell's Heating and air to our neighbors and friends. Thank you!!

Shelia Johnson
Mount Eden

All around job well done.

Dear Kenneth Ferrell,

I would like to thank you for an all around job well done. After I lost my job, my furnace decided to quit working too. Losing an income made the price a big factor in which Heating and Cooling Company I would choose. Out of seven estimates your company was the least expensive. The price was what was quoted at the end of the job and quality was not suffered, quite the opposite actually. My Carrier furnace is a dream, heating my house quickly and quietly.

What really impressed me though was your team's workmanship. I was pleased and surprised when my furnace was installed with such speed. When I was told possibly Friday, and they came a day earlier how could you not be excited? Being done ahead of schedule I expected to come home and find a big mess or shoddy work. Instead I came home to find that your team went above and beyond.


Marietta Rose
March 10, 2009

My new Carrier System pays for itself.

To: Kenneth Ferrell

Just wanted to let you know how pleased I am with my new Carrier Hybrid Heating and Cooling System. You installed my new system in September, 2010. From that date to the current reading on my gas meter on March 15, 2010, my gas bill was $1030.00 less than the same time period the previous year. I can definitely see my new Carrier System paying for itself.

Your Friend,

Kenneth Chism
March 16, 2011